Code of Ethics

We explain clearly what coaching is and — importantly — what it is not. Coaching is not therapy, financial advice, or any form of clinical treatment.

We agree in writing the nature of the engagement, including scope, duration, fees, cancellation terms, and confidentiality.

We respect the right of any client or organisation to end the relationship at any point, subject to the terms of the agreement.

Where we are working within a corporate or organisational context, we are transparent about any reporting lines or dual accountabilities and manage them openly.

We maintain strict confidentiality with all individuals and organisations we work with.

We agree in advance what information, if any, may be shared with a sponsoring organisation, and under what circumstances.

The only exceptions to confidentiality are: a legal requirement; a valid court order; or a credible risk of harm to the client or another person. These exceptions are explained to clients before the work begins.

We store and handle all client records — including notes, assessments, and electronic communications — securely, in compliance with UK data protection law.

We hold ourselves accountable for the data practices of any support personnel or technology platforms we use in our work.

We are transparent about when we are working as a coach and when we are working in a different capacity — for example, as a facilitator, speaker, or trainer.

We do not enter into any personal, romantic, or sexual relationship with a client or sponsor. If any shift occurs in the professional dynamic, we address it directly and, if necessary, end the engagement.

We identify and manage conflicts of interest openly. Where a conflict cannot be resolved, we refer on or withdraw from the engagement.

We are aware of our biases and work actively to prevent them from affecting the quality or equity of our practice.

We disclose any financial benefits received for referrals.

We respect intellectual property — our own and that of others. The Conscious Currency™ methodology and all associated materials are the intellectual property of Ripple Out Ltd.

We pay attention to whether the work is still serving the client. If we sense it is not, we name it and explore what needs to change.

We recognise our own limitations. If personal circumstances affect our ability to work well, we seek support and, if necessary, pause or end engagements.

We do not create dependency. Our goal is for clients to leave the work more capable, more self-aware, and less reliant on external validation — including ours.

We acknowledge any difference in status or authority between coach and client, and actively work to keep the relationship equal and collaborative.

We represent our qualifications, experience, and the nature of our work accurately and honestly in all communications.

We do not make promises about outcomes. Coaching creates conditions for change. What clients do with that is theirs.

We hold ourselves to the standards in this document because they reflect what we believe good work looks like — not merely because we are obliged to.

If a client or partner organisation believes we have acted in breach of this Code, we will engage with that concern seriously, fairly, and without defensiveness.